Terms & Conditions
Please read these terms and conditions carefully before ordering any Products from our sites. By ordering our Products, you agree to be bound by these terms and conditions.
Disclosure: QuiltedCustomCovers.com is a division of MoversSupplies.com-EZ. It is a website to present the custom covers products. This is not a separate company. All orders will be processed by MoversSupplies.com staff. All payments will be processed by MoversSupplies.com payment processor. All checks must be made payable to MoversSupplies.com
- Placing an order on our sites
By placing an order through our site, you agree that you are legally capable of entering into binding contracts and are at least 18 years old. After placing a request for Custom Covers production, you will receive an e-mail from us acknowledging that we have received your request. This does not mean that your order has been accepted by us . All orders are subject to acceptance by us.
STEP ONE. Once your Order request is received we will send you an e-mail with an estimated price quote. This original quote is NOT binding. If the price is acceptable and you wish to proceed, you would need to respond that you wish to proceed with the order.
STEP TWO. After your initial acceptance we will create a draft sketch of the covers with dimensions. And send for your approval. You can then accept the draft as is or make any changes you see fit. At this time you must confirm the dimensions and describe any additional features that you need in your covers. At this time we will also need your delivery address to calculate shipping costs for our final proposal.
STEP THREE. After we receive your feedback we will update the drawings to include your latest changes. The price may be adjusted at this time accordingly to include any additional costs for new features and shipping cost. We will then e-mail you the updated proposal for your approval and wait for your signed order and drawings.
STEP FOUR. When you receive the final proposal from us you need to verify all dimensions and initial each and every page, or each and every specific cover design if there is more than one on a page. Please verify delivery address, enter your payment information, and send it to us. At this point the design will be “Frozen” no further changes or adjustment can be accepted. Only after we receive your signed design pages and the Payment we will send the covers into production.
- Availability and delivery
Your order will be sent into production after the complete payment is received in our office.
Estimated production time is 10-15 business days. Factory business days are Monday to Thursday, (all public holiday are excluded). This production time is not guaranteed, as it depends on supplies availability, quantity and complexity of your order. You may cancel your order for a full refund within first three days. ( except RUSH orders). NO CANCELLATIONS are accepted after the production has started. We deliver by a common carrier. If you want to use your carrier account for delivery – please provide your carrier’s account number for shipping charges. Please be aware that if you want to use your own account, there is a $16 charge for document preparation fee. We cannot be held responsible for any shipping delays when the product is in transit.
- Risk and title
The Products will be at your risk from the time of order. Ownership of the Products will pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
- Price and payment
All custom covers are priced individually there is no preset rates. We might show prices online solely for reference purposes. Even if your cover is identical to what you see online your price might be different. The price of custom products is the price in force on the date and at the time on which we process your order and for this specific order only. Same covers ordered a year or few months later may be priced differently. We will give you a proposal with all prices listed prior to processing your order. Your order will only be processed once you approved the costs.
We are under no obligation to provide the Product to you at an incorrect lower price quoted on our website, even after we have sent you a final Proposal, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mis-pricing or a typo.
Payment for all Custom orders must be made in full and in advance. We accept payment with Visa, MasterCard, American Express, Visa/MasterCard Debit, PayPal or check or money order. Government orders may be processed on a purchase order basis. Your card is charged at the time of making your order, with the payment being taken from your card at the end of the working day on which you make your order.
- Return and refund policy on custom made items.
THERE IS ABSOLUTELY NO RETURNS AND NO REFUNDS ON THE CUSTOM MADE COVERS.
CUSTOM MADE PRODUCTS SUCH AS, BUT NOT LIMITED TO SPECIAL ORDER CUSTOM COVERS, BUGS, DUST COVERS, BLANKETS WITH IMPRINT OR BLANKETS WITH CUSTOM INSTALLED GROMMETS, BLANKETS WITH ANY ALTERATIONS ORDERED BY THE CUSTOMER ARE NOT RETURNABLE AND NOT REFUNDABLE .
YOU AS A CONSUMER TAKE THE OWNERSHIP AND ACCEPT ALL THE RISKS OF PRODUCTION AT THE MOMENT YOU PLACED THE ORDER AND YOUR PAYMENT HAS BEEN RECEIVED BY US.
We provide no guarantee explicit or implied as of the quality of workmanship or the final product. Blanket dimensions are not exact and may vary slightly. Grommets will be placed according to your description, but some deviations should be expected and do not constitute a faulty product. Seams on the covers may be in any place that is convenient for our production. The number of seams is not limited to any specific quantity and it is on “as needed” basis.
To provide for continuity of the material during quilting process, outer fabric may overlap on the surface of the blanket. Same is true for the filler, occasionally filler may overlap creating an area of the blanket that may be thicker than the rest of the blanket. In certain areas filler might be missing and the blanket might be thinner. Thread may occasionally get loose. There could be missing thread and stitching in the quilting process. Those minor imperfections do not constitute a faulty product. It does not prevent cover or a blanket from serving its purpose as a protective cover to protect furniture.
Cancellation Procedure: To cancel production of your cover you must: on regular orders inform us of your decision in writing ( By e-mailing to contact_us @ moverssupplies.com) within first 72 hrs from the placement of your order ( once we received your payment); on Rush orders please e-mail within the first 3 hours after placing the order, AND call to 240-578-4084 during business hours plus send text message to 914-220-2067.
- Warranty and limitation of liability
We warrant to you that we make our best effort to fabricate the product to be functional and fit the purpose of adequate protection of your items according to your description. Custom covers cannot be returned for refund, our liability is limited to fixing the product to fit the originally ordered design and dimensions. All additional alterations not included in the original order, are to be considered as a new order request.
We normally allow some extra for the width and the length to ensure relaxed fit of the covers. Therefore “loose” fit is intentional and does not constitute the fault of the product.
If the cover does not fit. Please notify us immediately and we will take measures to repair and fix the cover to fit.
If you are missing elements you had requested originally, or the location of these elements ( such as pockets, windows or cutouts) is misplaced – we will ask you to return the cover and we will fix that and to additional cost to you. If in the process of repair we have to cut out part of the cover and make an add-on material – the additional seams therefore created do not constitute the fault of the product.
All other express or implied terms, conditions, warranties or representations with regard to the Products, this website or any information or service provided by us through this website are excluded to the fullest extent permitted by law. Our liability for losses you suffer as a result of buying the Product(s) is strictly limited to the purchase price of the Product you purchased. This provision does not in any way exclude or limit our liability for death or personal injury caused by our negligence, for fraud or for fraudulent misrepresentation or for any other matter for which it would be illegal for us to exclude or limit, or attempt to exclude or limit, our liability. We accept no liability for any failure to deliver, or for any delay in delivering, the Product, nor for any defect or damage to the Product that is caused by circumstances beyond our reasonable control.
- Import duty
If you order Products from our sites for delivery outside the United States , they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes and we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.
If we can estimate the customs and Duty costs, we will include the in your original invoice. All such charges must be paid in advance.
- Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
- Force majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control, including but not restricted to, strikes, lock-outs, riot, terrorist attack, war, fire, explosion, natural disaster, impossibility of the use of public or private transport or public or private telecommunications networks or the acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period that the force majeure event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the force majeure event to a close or to find a solution by which our obligations under the Contract may be performed despite the force majeure event.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default.
If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
- Our right to vary these terms and conditions
We may amend these terms and conditions at any time and any revised version will be effective immediately that it is displayed on our sites. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).
- Law and jurisdiction
Contracts for the purchase of Products through our site will be governed by law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of United States of America.